I recently had my vehicle towed Last Wednesday afternoon by Specialized Towing (11301 SW 208th Dr Miami, FL 33189‎ (305) 969-1942) while it was my fault that it was towed, and I acknowledge that….. There were several violations according to the Miami-Dade County Towing Ordinance: 1. Both the lady on the phone prior to arriving at the facility and the owner (when I arrived) said that he would only take cash. (While I see that he had to take at least two forms of payment). a. I had to stop at an atm to get cash out prior to arriving at the storage lot because the lady answering the phone told me cash only. 2. I was also told by the lady that answered the phone that the exact fee to get my vehicle out of storage was 124.00 (104 for the tow and 20.00 for one day storage- This was Friday afternoon when I called). When I got there, an hour later- Friday afternoon the owner told me that the price was 190.00 to get it out of storage, that it had three days storage (it had not been 24 hour increments), plus an admin fee that I was previously unaware of. a. When I arrived and the price jumped up 66.00- I did not have enough cash and again asked if they would take another form of payment in combination with my cash, again the owner told me he only accepted cash and I needed to go to the atm across the street at the Target Store to get more cash. 3. There was not any schedule of charges and rates for non-consent tows anywhere with-in sight. 4. I was also told that I had no access to and was not allowed to inspect my vehicle prior to paying the fees to get my vehicle out. The owner told me if I need any personal property to tell him and he would retrieve it. 5. I was not able to get my vehicle because I had met my daily cash limit at the ATM that day and it was now 5:40 and my bank had closed so I could not go make a withdrawal. I was told that I could get my vehicle Monday because they were closed over the weekend. Which your ordinance says that I could have gotten it Saturday if I called with a request to get my vehicle after business hours, the towing service provider must return to the storage facility within one (1) hour to release it, they did not tell me this and knowingly were going to charge more money to get it out. a. So he ended up keeping my vehicle ANOTHER 3 days- Saturday, Sunday and Monday (until I get off work to go get my vehicle back). And as such he is going to demand MORE money for the 3 more days of storage because he broke the ordinance several ways to start with. I felt very violated, harassed, and even bullied, the owner of the tow company was extremely hostile and aggressive- he got in my face and belligerently tried to argue (I realize this is not a violation) with me about the added fees, cash only, and not letting me inspect my car.